Home :: Store :: Business Relationships :: Winning Strategies for Dealing with Difficult People

Winning Strategies for Dealing with Difficult People

Winning Strategies for Dealing with Difficult People

December 2, 2015 1:00 - 2:30 PM EST


This program is designed to provide participants with skills, tech­niques and strategies to professionally and confidently deal with dif­ficult people and situations, whether this involves an aggressive client or customer, or, an abrupt or discourteous employer or employee.

What You'll Learn:

  • The role of power, structure and tension in relationships
  • Conflict or compromise selecting the right strategy
  • Dealing with anger
  • Neutralizing a hostile environment
  • Building bridges instead of walls
  • Communication techniques in difficult situations
: *
: *
: *
 
Build the Six-Figure Practice of Your Dreams
The Art of Successful Negotiation (Bundle)
Cloud Computing and Related State, Federal, or International Laws
Build the Six-Figure Practice of Your Dreams The Art of Successful Negotiation (Bundle) Cloud Computing and Related State, Federal, or International Laws
$199.00
$268.00
$199.00
 
eDiscovery, Computer Forensics and Data Collection
Inclusion - Beyond the Law
Tax Implications of the Affordable Care Act (Employee Emphasis) (Bundle)
eDiscovery, Computer Forensics and Data Collection Inclusion - Beyond the Law Tax Implications of the Affordable Care Act (Employee Emphasis) (Bundle)
$199.00
$209.00
$268.00
 
The Art of Successful Negotiation (OnDemand)
The Art of Successful Negotiation
Staying in Compliance with the Fair Debt Collections Practices Act (Bundle)
The Art of Successful Negotiation (OnDemand) The Art of Successful Negotiation Staying in Compliance with the Fair Debt Collections Practices Act (Bundle)
$199.00
$199.00
$268.00

Product rating

Customer Reviews

There have been no reviews for this product.

Add your review here

: *
: *
Type the characters you see in the picture:


*